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Tele Caller or Customer Support Engineer

Tranzmeo IT Solutions Private Limited

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  • Posted:   1 month, 7 days ago
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  • Job id67e3a4895490796a146a9fc1
  • Experience1 - 4 years
  • SalaryNot disclosed
  • Job Applicants0

Tele Caller or Customer Support Engineer

Tranzmeo IT Solutions Private Limited Kochi,Kerala No of views: 0

We are looking for a dedicated *Tele Caller / Customer Support Engineer. to engage with potential customers and provide information about our services/products. The ideal candidate should have strong communication skills, a persuasive approach, and the ability to handle customer queries effectively.

Skills
  • Malayalam and English
  • Communication
  • Telecalling
  • Persuasion Skills
  • Negotiation Skills
  • Independent
Requirements
  • Job Role Tele Caller/ Customer Support Engineer
  • Job Type Full Time
  • Workplace Type Onsite
  • Industry Software Development
Secondary locations
Not provided
About

Not provided

Responsibilities

- Make outbound calls via Phone, Teams etc to potential customers.
- Explain products/services and answer customer inquiries.
- Maintain records of calls and customer responses.
- Follow up with interested leads and schedule appointments if required.
- Achieve daily/weekly targets for call volume and conversions.

Other Requirements

- Proficiency in English and Malayalam is mandatory.
- Previous experience in Tele Caller / Customer support Engineer.
- Strong persuasion and negotiation skills.
- Ability to work independently and meet targets.
- Must have a smartphone and a stable internet connection.
- Minimum of 1 year Experience.

Good to have

Not provided

About the Company

Tranzmeo - Towards a smart tomorrow! We, Tranzmeo is an anomaly forensics company, based out of gods own country kerala, that endeavours to reshape remote sensing and anomaly detection with technology and innovation. Here, we believe and work for the ideas that could transform the world. With its advanced remote monitoring system, Tranzmeo Connect OneView, Tranzmeo aims to forefront the digital evolution. T-Connect Oneview, powered by the advanced technologies of AI, ML, and Fibre optic sensing, is India’s first advanced solution for anomaly and intrusion detection. T-Connect OneView operates in pipelines, rails, subsea, smart roads, LNG, power cables and border security across the country. Tranzmeo kickstarted its official journey in 2017, under the leadership and guidance of our Founder, Mr. Safil Sunny. The impeccable growth and achievements of the company continue every year, motivating many aspiring startups. Widening our horizon, Hindustan Petroleum Corporation Limited , a Maharatna Status and a Forbes 2000 company, has also become a valuable partner of Tranzmeo. Our Tranzmeo family is built on core values of integrity, hard work, commitment and excellence. Encouraging talents, Tranzmeo keeps on upgrading ourselves for a better and smart future.

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