Analyze operational processes to identify efficiency improvements and cost-saving opportunities as an Operations Analyst. Utilize data to develop insights and recommendations for optimizing business operations. Collaborate with cross-functional teams to implement and evaluate operational strategies.

Skills

• Microsoft Excel
• Power BI
• Communication
• Problem Solving
• Analytical skills
• Attention to detail

Requirements

• Job Role Operations Analyst
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

Bengaluru

About

Not provided

Responsibilities

• Ticket Management :
  • Monitor and track tickets raised by internal teams and clients.
  • Ensure timely resolution of tickets by coordinating with relevant stakeholders.
  • Maintain accurate records of ticket status, resolutions, and escalations.
• Reporting Data Analysis :
  • Prepare daily, weekly, and monthly reports using Microsoft Excel (Pivot Tables, VLOOKUP, Formulas, etc.).
  • Analyze operational data and generate insights to improve efficiency.
  • Assist in creating dashboards for tracking key performance metrics.
• Process Improvement :
  • Identify bottlenecks in existing processes and suggest improvements.
  • Work closely with internal teams to optimize workflows.
• Documentation Communication :
  • Maintain proper documentation of processes and report templates.
  • Communicate effectively with cross-functional teams to ensure smooth operations.

Other Requirements

• Education : Bachelors degree
• Technical Skills :
  • Proficiency in Microsoft Excel (must-have: Pivot Tables, VLOOKUP, Macros would be a plus).
  • Basic understanding of data visualization and reporting tools (Power BI, Google Sheets, or Tableau is a plus).
• Soft Skills :
• Strong analytical and problem-solving skills.
• Good communication skills (written and verbal).
• Ability to work independently and as part of a team.
• Attention to detail and ability to handle multiple tasks.

Good to have

Not provided

About the Company

Codilar is an award-winning team of eCommerce developers, designers, and strategists delivering enterprise-grade solutions tailored to businesses worldwide. From AdobeCommerce (Magento) and Shopify to AEM, PWA, and beyond, we specialize in a wide array of platforms and technologies to empower brands with cutting-edge solutions.

 Headquartered in Bangalore, India, with a global footprint across Asia, the Middle East, and Europe, we offer end-to-end services, including #eCommerceDevelopment, Design, Optimization, Marketing, and Digital Transformation. Our expertise extends to building scalable, high-performing solutions for businesses across diverse industries. 

 Backed by certified professionals and a passion for innovation, we bring your vision to life through tailored strategies and robust technologies.