We are looking for an Sales & Business Development Associate to drive sales and business growth. The ideal candidate will have at least 1 year of experience in sales or business development and a passion for technology solutions.

Skills

• Time Management
• MS Office
• Communication
• Negotiation
• Business Development
• Sales

Requirements

• Job Role Business Development Officer
• Job Type Full Time
• Workplace Type Onsite
• Industry Software Development

Secondary locations

About

Not provided

Responsibilities

Primary Duties:

1. Outbound Calling & Lead Generation:

• Make outbound calls to prospective customers.
• Conduct inside sales operations by communicating with clients remotely and presenting product solutions.

2. Product Demonstrations:

• Prepare and deliver software demo presentations based on clients' workings.
• Showcase the features, functionality, and benefits of the software to prospective clients.

3. Sales & Target Achievement:

• Convince clients and close sales deals effectively.
• Consistently meet or exceed daily and monthly targets for calls and sales.

4. Client Communication & Relationship Management:

• Conduct inside sales operations by communicating with clients remotely.
• Build and maintain strong, long-term relationships with clients.
• Address client queries, provide support, and ensure satisfaction.

5. Lead Tracking & Reporting:

• Track leads, sales, and overall performance.
• Provide regular reports to the management team.

6. Product Knowledge:

• Continuously update and expand your knowledge of the software products to provide expert-level demos.
• Follow and adapt sales scripts based on customer interaction

Secondary Duties:
1. Product Knowledge Development:

• Continuously update and expand knowledge of the company’s software products.
• Deliver expert-level product demos based on updated features.

2. Sales Process Optimization:

• Follow and adapt sales scripts based on customer interactions.
• Work to improve sales processes and workflows in coordination with the team.

3. Feedback Collection & Product Improvement:

• Collect client feedback, feature requests, and suggestions.
• Act as a customer advocate and communicate insights to the product management team.

Other Requirements

• Product Knowledge and a passion for delivering value-driven solutions.
• Minimum 1 year of experience in sales or business development (preferably in IT solutions).
• Excellent communication skills in Malayalam and English (proficiency in Tamil and Hindi will be considered a strong advantage).
• Strong negotiation and sales closing skills.
• Bachelor's degree in any discipline.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

Good to have

Not provided

About the Company

FERAX Technologies Pvt. Ltd. is a leading software solutions provider specializing in cloud-based, customized business automation ERP systems for diverse industries. Our flagship offering, FERObill, is a ready-made, feature-rich ERP solution designed to streamline operations, enhance productivity, and drive growth. With over 500 global customers, a stellar 4.9-star rating, and more than 13 years of hands-on expertise, we’re committed to delivering exceptional value and transforming the way businesses run.