The HR and Operations Manager plays a dual role in overseeing both the human resources function and the day-to-day operations of the organization. This position ensures a productive workforce, efficient internal processes, and compliance with legal and organizational standards. The role requires a strategic thinker with strong leadership, people management, and organizational skills.

Skills

• Human Resource
• Operations
• Labour Laws
• Operational Management
• Leadership Skill
• Communication
• Interpersonal
• Problem Solving
• Organizational skills

Requirements

• Job Role HR and Operations Leader
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

About

Not provided

Responsibilities

Human Resources Management:
• Manage the full employee lifecycle: recruitment, onboarding, development, retention, and offboarding.
• Oversee performance management processes, including appraisals and goal setting.
• Handle employee relations, conflict resolution, and disciplinary actions.
• Ensure compliance with labour laws and regulations.
• Maintain HR records and reports in compliance with labour regulations.
• Develop and monitor overall HR strategies, systems, tactics, and procedures across the organization.
• Plan and execute employee engagement and retention initiatives.

Operations Management:
• Oversee day-to-day operations including facility management, procurement, and maintenance.
• Ensure cross-departmental coordination for smooth workflow and resource allocation.
• Monitor key operational metrics, budgets, and timelines.
• Manage vendor relationships, contracts, and office supplies.
• Develop and implement administrative systems, policies, and procedures.
• Handle insurance, licenses, and regulatory renewals.
• Organize company events, meetings, and travel arrangements.

Leadership & Strategy:
• Contribute to Developing and implementing business plans and strategies to achieve company goals, including identifying new opportunities and growth areas.
• Overseeing budgeting, forecasting & reporting, and ensuring financial compliance.
• Foster a positive and collaborative work culture.
• Engage core internal and external stakeholders in integrating or implementing business execution initiatives.

Other Requirements

• 5+ years of experience in HR and/or operations, with at least 2–3 years in a managerial capacity.
• In-depth knowledge of HR practices, labour laws, and operational management.
• Strong leadership and interpersonal skills.
• Excellent organizational, problem-solving, and communication abilities.

Good to have

Not provided

About the Company

We specialize in designing and delivering tailor-made digital solutions to enterprises and startups worldwide. Our team of highly experienced developers, designers, and innovators has designed web and mobile application solutions for companies across the world.