Account Manager
Codilar Technologies
- 1 Vacancy
- Bangalore
-
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- Posted: 8 days ago
- Not yet applied
- Job id6839aa06f11c45da80f28182
- Experience2 - 8 years
- SalaryNot disclosed
- Job Applicants0
We are looking for a proactive and client-focused Account Manager to oversee and manage client relationships, ensure client satisfaction, and drive account growth. The ideal candidate will act as the main point of contact for assigned customers, manage day-to-day communication, and coordinate with internal teams to deliver exceptional service and results.
Skills
- Communication
- Negotiation
- Relationship building
- Microsoft OfficeSuite
- CRM
Requirements
- Job Role Account Manager
- Job Type Full Time
- Workplace Type Onsite
- Industry IT Services and IT Consulting
Secondary locations
Not providedAbout
Not provided
Responsibilities
- Serve as the primary point of contact for assigned clients, ensuring customer satisfaction and long-term retention.
- Develop and maintain strong relationships with key stakeholders and decision-makers.
- Identify opportunities for upselling and cross-selling to maximize account revenue.
- Collaborate with internal teams (sales, delivery, and support) to ensure smooth execution of projects.
- Address client concerns and provide solutions in a timely manner.
- Track and analyze account performance, preparing reports and recommendations for improvement.
- Negotiate contracts and agreements to achieve win-win outcomes.
- Stay updated on industry trends and competitors to provide strategic insights.
Other Requirements
- 2-8 years of experience in account management, client servicing, or a similar role.
- Background in IT services, digital commerce, SaaS, or related domains is preferred.
- Strong communication, negotiation, and relationship-building skills.
- Ability to identify business opportunities and drive revenue growth.
- Proficiency in CRM tools and MS Office Suite.
Good to have
Not provided
About the Company
Codilar is an award-winning team of eCommerce developers, designers, and strategists delivering enterprise-grade solutions tailored to businesses worldwide. From AdobeCommerce (Magento) and Shopify to AEM, PWA, and beyond, we specialize in a wide array of platforms and technologies to empower brands with cutting-edge solutions.
Headquartered in Bangalore, India, with a global footprint across Asia, the Middle East, and Europe, we offer end-to-end services, including #eCommerceDevelopment, Design, Optimization, Marketing, and Digital Transformation. Our expertise extends to building scalable, high-performing solutions for businesses across diverse industries.
Backed by certified professionals and a passion for innovation, we bring your vision to life through tailored strategies and robust technologies.