Telecaller
Primeiro Innovative Solutions
- 2 Vacancy
- Kochi,Kerala
-
No ratings yet!
- Posted: 26 days ago
- Not yet applied
- Job id683eee4b788ae704aa5c8019
- Experience0 - 1 years
- Salary120,000 INR - 144,000 INR
- Job Applicants0
Primeiro Innovative Solutions is seeking a Telecaller – Backend Customer Support professional to handle post-sales customer interactions for Vodafone Idea. The role involves confirming completed sales, collecting customer details, explaining plan benefits, and assisting with payment collection.
Skills
- Telecalling
- Communication
- Customer support
- Handling Customer Queries
- Customer Centricity
Requirements
- Job Role Telecaller
- Job Type Full Time
- Workplace Type Onsite
- Industry ITES
Secondary locations
Not providedAbout
Not provided
Responsibilities
- Contact customers to confirm sales and validate details.
- Collect and update customer information accurately.
- Communicate Vodafone Idea plan features and benefits.
- Assist customers with payment collection and follow-ups.
- Maintain detailed records of customer interactions and transactions.
- Ensure a smooth post-sales experience and resolve queries professionally.
Other Requirements
- Strong communication skills in Malayalam; basic English proficiency preferred.
- Previous experience in customer support or telecalling is an advantage.
- Ability to handle customer interactions with professionalism.
- Basic computer knowledge for data entry and record maintenance.
- Goal-oriented with a customer-centric approach.
Good to have
Not provided
About the Company
Primeiro Innovative Solutions is a strong rising name in Staffing & ITES industries. We are team of highly skilled professionals devoted and focused to provide quality services to their domestic & international customers. We are committed to step into the shoes of our customers to understand their needs, wants and expectations and meet them with utmost care and commitment. Located at Kochi Kerala, India, Primeiro Innovative Solutions is serving clients since 2020 and has grown consistently because of our excellent customer service, quality delivery, and reasonable cost. We work with numerous organizations in various geographic across USA, UAE, and INDIA.
Visionary Leaders
Customer Centric
Cost Efficient
Quality Assurance