We are looking for a Junior IT Administrator to assist in maintaining and supporting our IT infrastructure. The ideal candidate will have a foundational understanding of IT systems, troubleshooting, and network administration. This role is perfect for someone looking to grow their technical skills and gain hands-on experience in IT administration.

Skills

• Operating System
• Office 365
• LAN
• Wan
• TCP/IP
• Cloud Services
• Troubleshooting
• Communication
• Customer Service

Requirements

• Job Role Junior IT Administrator
• Job Type Full Time
• Workplace Type Onsite
• Industry ITES

Secondary locations

About

Not provided

Responsibilities

1. Provide technical support to employees, troubleshooting hardware, software, and network issues.
2. Assist in the setup, configuration, and maintenance of computers, servers, and network devices.
3. Manage user accounts, permissions, and access control in Active Directory and other enterprise systems.
4. Monitor system performance and ensure regular updates, backups, and security patches are applied.
5. Help maintain IT documentation, asset inventory, and incident logs.
6. Support email configurations, VPN setups, and remote access troubleshooting.
7. Work with senior IT staff to implement security policies and IT best practices.
8. Assist in installing and configuring software and hardware as required.
9. Provide basic training to end-users on IT tools and best practices.

Other Requirements

1.  Education: Bachelor's degree in IT, Computer Science, or a related field.

2.   Experience: 0-2 years of IT support or administration experience.

3.     Technical Skills:

·      Basic knowledge of operating systems.

·      Understanding of networking concepts (LAN, WAN, TCP/IP, DHCP, DNS).

·      Familiarity with Active Directory, Office 365, and cloud services.

·      Experience with troubleshooting hardware, printers, and software issues.

4.     Soft Skills:

·      Strong problem-solving and analytical skills.

·      Good communication and customer service skills.

·      Ability to work independently and within a team

Good to have

Not provided

About the Company

SUSOPT Solutions Private Limited, provides Sustainable and Optimum Business and Knowledge Process Outsourcing Solutions, Managed Services, Remote Support and Consulting to its clientele in Oil and Gas, Petrochemical, General Industrial and Infrastructure Sectors primarily from the Middle East.

We help our customers in optimizing costs without compromising on quality and value, while improving turnaround time and performance in both core as well as non-core process of their business. We have a proven track record of successfully supporting small and medium enterprises in cost-effectively delivering Managed Services and providing offshore data analysis solutions. Domain Expertise: [KPO, BPO, Consulting, Managed Services, Data Analysis and Reporting, Remote Technical Support]