Advenxa Pvt. Ltd is looking for energetic and customer-focused individuals fluent in Telugu and English to join our telesupport team. As a Telesupport Executive, you will be responsible for assisting customers via phone, resolving issues, and providing product/service-related guidance.

Skills

• Communication
• Adaptability
• Customer relationship management
• CRM

Requirements

• Job Role Telesupport Telugu
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• Provide exceptional customer support and sales assistance in both Telugu and English.
• Handle a mix of inbound and outbound calls, addressing customer inquiries and needs.
• Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions.
• Maintain a proactive approach to identify potential issues and resolve them promptly.

Other Requirements

• Excellent verbal communication skills in Telugu and English.
• Ability to think on your feet and adapt to unique customer interactions.
• Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply.
• Basic computer skills and familiarity with customer relationship management (CRM) tools

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.