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CSA (Customer Service Associate)

Nika Online Pvt Ltd

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  • Posted:   Today
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  • Job id6864d90be41cfa0679a96d29
  • Experience0 - 1 years
  • Salary120,000 INR - 192,000 INR
  • Job Applicants0

CSA (Customer Service Associate)

Nika Online Pvt Ltd Kochi No of views: 0

We are looking for smart and energetic female candidates for the post of relationship executive.

Skills
  • Telecalling
  • Communication
  • Customer Service
  • Interpersonal
  • Problem Solving
  • Multitasking
Requirements
  • Job Role Customer Service Associate
  • Job Type Full Time
  • Workplace Type Onsite
  • Industry Internet Publishing
Secondary locations
Not provided
About

Not provided

Responsibilities

  • Building rapport and relationships with customers to foster loyalty and repeat business
  • Building and maintaining profitable relationships with key customers.
  • Resolve customer complaints quickly and efficiently.
  • Upgrade product knowledge. Lead generation through various sources.
  • Connect through messages/calls/in mail with prospective clients to map their requirements. Performs other related duties as assigned.
  • Adhere to company policies, procedures, culture, and business values.
  • Achieve individual sales goals.
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and the ability to find creative solutions to customer problems
  • Ability to multitask and prioritize effectively
  • A passion for delivering excellent customer service.

Other Requirements

  • Female candidates only
  • Qualification : plus two and above
  • Technical skills : Basic computer knowledge
  • Tele calling experience in matrimony will be an added advantage
  • Excellent communication and interpersonal skills
  • Strong problem-solving skills and the ability to find creative solutions to customer problems

  • Ability to multitask and prioritize effectively
  • A passion for delivering excellent customer service.


Salary best in the Industry and attractive incentive packages

Working time : Mon to sat 9:30am to 5:30pm


Good to have

Not provided

About the Company

Nikaonline is an Internet company that offers you a plethora of platform which you can use from the comfort of your home. Its flagship brand waytonikah.com is the largest matrimonial website for global Muslim community

 The company provides matchmaking, marriage related and e commerce services through websites, mobile sites and mobile applications. Its flagship matchmaking services are waytonikah.com,keralamarriage.com,keralanikah.com,ezhavamarriage.com,thiyyamarriage.com,edenmarriage.com and zawj.com 

 The company's flagship e-commerce brand masho.com is one of the best online fashion destination for Muslim women that brings something fresh, modest and modern to the table.

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