We are seeking a dynamic and enthusiastic individual with strong command of the English language and the ability to handle international clients to join our team as an Academic Associate

Skills

• Problem Solving
• Communication
• Customer Handling
• Multitasking
• Client Interaction

Requirements

• Job Role Academic Associate -Operations
• Job Type Full Time
• Workplace Type Onsite
• Industry E Learning

Secondary locations

About

Not provided

Responsibilities

• Strong problem solving and client interaction skills, and ability to work in result-oriented team environment.
• Maintains relationships with clients by providing support, information, and guidance, researching, and recommending new opportunities.
• Identifies business opportunities by identifying prospects. Researching and analyzing sales options.
• Prepares reports by collecting, analysing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Contributes to team effort by accomplishing related results as needed.
• Communicating with clients or employers about project, event or campaign expectations and goals.
• Answer telephones and respond to inquiries from clients and participants.
• Create, compile and export databases containing all information for each event.
• Deal with customer complaints or issues.
• Supporting other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.
• Being an active member in supporting the collective well-being of the organization and team, to provide quality educational service worldwide.

Other Requirements

•  Graduate/Post Graduate.
• Experience- 0 to 1 year experience in customer handling.
• Strong written & oral communication skills in English.
• Organized with the ability to prioritize and multi-task.
• Reliable with patience and professionalism.
• Willing to work in Shifts.
• Job location: Infopark Cochin Phase-I

Good to have

Not provided

About the Company

TutorComp’s online tutoring platform is built on core features encompassing Passion, Innovation, Dedication, Honesty, Loyalty and Integrity.
Here, the tutor and student interact live on our built-in shared whiteboard, working together in a session designed per the student’s requirement, aptitude, time availability and goals.
We cater to the online tutoring needs of students of all age groups, ensuring overall development within academic support.