We are hiring a Junior Customer Support Executive to join our dynamic team.

Skills

• Communication
• Customer support
• Problem Solving
• HTML, CSS

Requirements

• Job Role Junior Customer Support Executive
• Job Type Full Time
• Workplace Type Onsite
• Industry IT Services and IT Consulting

Secondary locations

About

Not provided

Responsibilities

• Handle customer queries and provide timely solutions

• Offer basic technical support related to web and application issues

• Record, track, and manage support tickets

• Collaborate with internal teams to resolve technical issues

• Ensure high customer satisfaction through effective communication

Other Requirements

• 0–1 year of experience (Freshers preferred)

• Good English communication skills

• Basic knowledge of HTML and CSS

• Educational background in BCA/B.Tech CS/BSc/MSc CS/MCA

Good to have

Not provided

About the Company

Helixo is a software development company focused on e-commerce solutions with smart, skilled and efficient team solving significant, next-generation technology problems.