Advenxa Pvt. Ltd. is hiring Call Center Executives fluent in Hindi and English to join their customer service and telesales team in Kochi. The ideal candidate should be a proactive communicator who can handle both inbound and outbound calls, assist customers effectively, and contribute to a friendly, team-oriented work culture. Fresh graduates with strong language skills and a willingness to learn are encouraged to apply.

Skills

• Communication
• Proactive
• Computer Knowledge
• Customer Relationship
• Collaboration Skills

Requirements

• Job Role Call Center Hindi
• Job Type Full Time
• Workplace Type Onsite
• Industry Staffing & Recruiting

Secondary locations

About

Not provided

Responsibilities

• Provide exceptional customer support and sales assistance in both Hindi and English.
• Handle a mix of inbound and outbound calls, addressing customer inquiries and needs.
• Engage in meaningful conversations with customers to understand their requirements and provide tailored solutions.
• Maintain a proactive approach to identify potential issues and resolve them promptly.
• Ensure that every customer interaction is personalized, with no scripted responses.
• Collaborate with the team to contribute to a positive and efficient work environment.

Other Requirements

• Excellent verbal communication skills in Hindi and English.
• Ability to think on your feet and adapt to unique customer interactions.
• Previous experience in customer relations is a plus, but not mandatory. Freshers are encouraged to apply.
• Proactive and smart individuals who can contribute to a collaborative team atmosphere.
• Basic computer skills and familiarity with customer relationship management (CRM) tools.

Education:

• Bachelor's (Required)

Experience:

• Telesales: 1 year (Preferred)

Language:

• Hindi (Required)
• English (Required)

Good to have

Not provided

About the Company

Advenxa serve clientele solutions for various business venture to bring insight into their business goals for finding solutions for better manpower sourcing.