Associate Director Human Resources (SRF)
Shiprocket
- 1 Vacancy
- Gurugram
-
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- Posted: 1 day ago
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- Job id6888c9413a9077344e8d21c3
- Experience8 - 10 years
- SalaryNot disclosed
- Job Applicants0
The candidate will play a pivotal role in driving our HR strategy within the fast-paced, high-demand environment of eCommerce logistics warehousing. This position is designed for a dynamic, strategic leader who can seamlessly manage end-to-end HR functions for both white-collar and blue-collar employees. The successful candidate will blend operational rigor with innovative people practices to enhance performance, foster a positive organizational culture, and contribute directly to the company s growth and operational excellence.
Skills
- Change Management
- Leadership Skill
- Performance Management
- Talent Acquisition
- HRIS Management
- Employee Engagement
- Workforce Planning
- Operations
- Employee Relationship
- Logistics
Requirements
- Job Role Associate Director Human Resources -SRF
- Job Type Full Time
- Workplace Type Onsite
- Industry Technology, Information and Internet
Secondary locations
Not providedAbout
Not provided
Responsibilities
1. Strategic Leadership and HR Management
HR Strategy & Execution: Develop and implement comprehensive HR strategies that align with the company s overall business objectives and support rapid scalability in the logistics and warehousing sectors.
Policy & Compliance: Oversee the development, review, and implementation of policies and procedures to ensure consistent application of labor laws, industry regulations, and internal controls across all employee groups.
Culture and Engagement: Champion a results-driven, inclusive culture by designing innovative employee engagement initiatives for both white-collar and blue-collar teams.
2. Talent Acquisition and ManagementWorkforce Planning: Lead workforce planning and talent acquisition for critical roles, ensuring a balanced approach to recruiting top-tier professionals and skilled labor.
Employee Development: Design and execute tailored learning and development programs that address the diverse needs of a hybrid workforce, emphasizing leadership development and technical skills enhancement.
Performance Management: Implement effective performance evaluation and feedback mechanisms aimed at building high-performing teams and fostering a growth mindset.
3. Operational ExcellenceEmployee Relations: Serve as a trusted advisor on employee relations, mediating disputes, and resolving performance issues while promoting a fair and respectful workplace.
Compensation & Benefits: Oversee the administration of competitive compensation, benefits, and reward programs that motivate employees and drive retention across all operational levels.
Safety & Wellbeing: Work closely with operations and safety teams to develop robust workplace health and safety programs, ensuring compliance with regulatory standards while prioritizing employee welfare.
4. Leadership and People ManagementTeam Oversight: Manage and mentor HR managers and staff, ensuring effective HR service delivery through coaching, performance monitoring, and development of HR competencies.
Change Management: Lead organizational change initiatives to support digital transformation, process optimization, and agile working methods across the warehousing business.
Cross-functional Collaboration: Partner with senior leaders across departments such as operations, finance, and IT to drive integrated solutions and align people strategies with business outcomes.
Other Requirements
- Educational Background: Master s degree in Human Resources
- Experience: Minimum of 8 10 years of progressive HR leadership experience, with a proven track record in multi-site, multi-client operations management within an eCommerce, logistics, or warehousing environment.
- Industry Expertise: In-depth understanding of labour relations, union negotiations (if applicable), and the dual needs of managing both office-based professionals and operational staff.
- Technical Proficiency: Strong command over HRIS, applicant tracking systems, and data analytics to drive HR metrics and inform strategic decisions.
- Strategic Thinking: Ability to develop long-term HR strategies that align with overall business objectives.
- Leadership & Influence: Demonstrated capability to lead diverse teams, influence senior leadership, and drive change across large organizations.
- Communication: Excellent interpersonal, negotiation, and communication skills, with the aptitude to adapt messages for different audiences.
- Problem Solving: Strong analytical skills and a hands-on approach to resolving complex employee relations issues.
- Adaptability: Comfortable working in a fast-paced, evolving environment; capable of managing multiple priorities effectively.
- Cultural Sensitivity: Proven experience in fostering an inclusive workplace that values and leverages diverse perspectives.
Good to have
Not provided
About the Company
We’re on a mission to make eCommerce simple, accessible and trustworthy
We enable eCommerce sellers with AI-driven technology and dependable services encompassing conversion, order fulfillment, shipping, buyer communication, returns management, and more.
Our platform leverages data, workflows and supply chains at scale, providing you with just about everything you need to provide a delightful customer experience.