We are hiring a Field Service Technician to install, service, and maintain domestic Water Purifiers The role requires travel to customer locations for on-site installation, preventive maintenance, repairs, and technical support.

Skills

• Plumbing
• Customer focus
• Communication
• Willingness to travel
• Field Work
• Coordination
• Installation

Requirements

• Job Role Field Service Technician
• Job Type Full Time
• Workplace Type Onsite
• Industry Machinery Manufacturing

Secondary locations

About

Not provided

Responsibilities

• Installation and commissioning of water purifiers at residential, commercial, or industrial sites.
• Conduct regular servicing, maintenance, and repair of water treatment equipment
• Diagnose technical issues and provide effective on-site solutions.
• Replace faulty components such as filters, membranes, pumps, and electrical parts.
• Maintain service records, installation logs, and customer feedback forms.
• Demonstrate product usage and maintenance procedures to customers.
• Ensure adherence to safety standards during installation and service visits.
• Coordinate with the service coordinator for scheduling and follow-ups.
• Escalate unresolved issues to the technical support team or supervisor.
• Maintain inventory of spare parts and tools.

Other Requirements

• Education: ITI/Diploma in Electrical, Plumbing or related field
• Basic knowledge of plumbing and electrical systems
• Customer-focused approach with good communication skills
• Must be comfortable with fieldwork and travel
• Two-wheeler with valid driving license (preferred)

Compensation & Benefits:

• Salary: Based on experience and industry standards
• Travel Allowance (TA): As per company policy
• Daily Allowance (DA): For field duties
• Incentives: Performance-based service incentives
• Other Benefits: Mobile reimbursement, uniforms, training support, overtime (if applicable)
• Work Timings: Monday to Saturday | 9:00 AM – 6:00 PM
• Department: After-Sales / Service
• Reporting To: Service Manager / Operations Head
• Experience: Freshers/1–3 years in water purifiers/ water treatment systems or relevant fieldwork
  

Good to have

Not provided

About the Company

Aquaneeta is one of the leading water treatment plants or water purifier manufactures and suppliers in Kerala.