HTIC Global is seeking a Senior IT Support Engineer to oversee IT infrastructure support, manage network and security systems, and provide end-to-end technical assistance.

Skills

• Google Workspace
• Communication
• Collaboration Skills
• Network Security
• Office 365

Requirements

• Job Role Senior It Support Engineer
• Job Type Full Time
• Workplace Type Onsite
• Industry Outsourcing and Offshoring Consulting

Secondary locations

About

Not provided

Responsibilities

• Provide technical support for various IT systems, including Active Directory, Google Workspace, Office 365 and PBX systems.
• Manage and troubleshoot firewalls and network security issues.
• Assist in the implementation and administration of IT service management processes.
• Handle escalations and resolve complex technical issues in a timely manner.
• Collaborate with clients to understand their IT needs and provide tailored solutions.
• Conduct training sessions IT systems and best practices.

Other Requirements

• Experience with Active Directory, Google Workspace, Office 365, and network security

Good to have

Not provided

About the Company

A world where outsourcing meets excellence – welcome to HTIC Global! We stand as a beacon of excellence in the outsourcing landscape of Dubai, UAE. Renowned for our commitment to quality & client satisfaction, we take pride in being one of the best outsourcing company in the UAE region. With a dedication to delivering exceptional services, we have emerged as a trusted partner in sectors like - travel, aviation, financial consultancy, insurance, etc.